Porcelain Hotpot & Lounge
Restaurant
2.9
(200)
Porcelain Hotpot & Lounge is celebrated for its authentic Chinese hot pot experience, offering individual pots and a diverse selection of fresh ingredients. Many customers appreciate the welcoming service and vibrant atmosphere, although there are occasional reports of inconsistent service. Overall, it's regarded as a must-visit for hot pot enthusiasts.
Phone number: (289) 396-6993
Address: 1122 Main St W, Hamilton, ON L8S 1C1, Canada
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" This place is everything a hotpot lover could ask for! Each guest has their own pot, which I thought was a brilliant idea. The broth was rich and flavorful, with plenty of fresh ingredients to choose from. I’ve been to a few hotpots in the area, but none compare to the authenticity and care they put into their dishes here. Definitely a recurring visit for me. " (*Curated Review*)
" The food was decent but there were some misses. I found the broth lacked depth and flavor; I expected more from somewhere that specializes in hot pot. Additionally, service could improve significantly - we waited a long time before our orders were taken. However, the warm atmosphere and friendly staff partially made up for the shortcomings. I would give it another chance but only for the all-you-can-eat option. " (*Curated Review*)
" A hidden gem! I’ve been to many hotpot places across the country and this ranks among the best for authenticity! They have an incredible range of fresh ingredients and sauces, and the individual pots really make it special. The chefs were friendly and knowledgeable about their offerings. For anyone looking for high quality hotpot, this is the place to go! " (*Curated Review*)
" Really enjoyed our meal here! The individual pots are a fantastic concept. The broth options alone made the meal exciting. Service was on point; they really helped us with recommendations for sauces. I can see myself making this a frequent spot with friends, especially for group gatherings - the all-you-can-eat option is certainly enticing. Would recommend! " (*Curated Review*)
" Never going back again! Had a terrible experience with rude staff and uncooked meat. I repeatedly had to ask for items and the overall cleanliness wasn't good. Our table was sticky and left us waiting for so long. Perhaps they were just having an off day, but it was not a good experience for us. Would not recommend. " (*Curated Review*)
Archived Reviews (161)
" Overall, a solid experience, but there were some issues. Cleanliness was not up to par as I found a hair in my broth. However, they quickly rectified the situation and offered me a free drink. The broth could have been more flavorful as well, but the variety of fresh ingredients brought some positivity. I'll think about trying it again in the future. " (*Curated Review*)
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